Infinity Trust Mortgage Bank Wins Prestigious Customer Care Award

Infinity Trust Mortgage Bank PLC has emerged as the winner of the Best Customer Care Award in the Mortgage Finance and Home Ownership Category at the 14th West Africa Innovation Awards held in Lagos, a recognition that highlights the bank’s unwavering commitment to delivering top-tier customer service.

The award, presented during a gathering of industry leaders and innovators from across West Africa, placed Infinity Trust Mortgage Bank ahead of its peers in customer satisfaction and service excellence.

According to the organizers, the West Africa Innovation Awards aim to “celebrate excellence and innovation across various industries in West Africa,” and this year’s edition spotlighted companies that go the extra mile in delivering exceptional value to their customers.

Infinity Trust Mortgage Bank PLC expressed pride in the achievement, saying the accolade “underscores the bank’s commitment to providing exceptional service and innovative solutions in the mortgage finance sector.”

The bank’s success is rooted in its deliberate customer-first approach. “Infinity Trust Mortgage Bank has consistently prioritized customer care by implementing tailored mortgage solutions and improving communication channels to ensure that all customer interactions are seamless and supportive,” the company stated in its official release.

Over the years, Infinity Trust Mortgage Bank has developed a reputation for offering innovative and accessible mortgage products that serve the dynamic needs of Nigerians.

“The bank’s approach to customer service has not only improved client satisfaction but also fostered loyalty and retention in a competitive market,” the release added.

Founded in 2003, the bank has positioned itself as a trailblazer in the Nigerian mortgage sector.

“As a forward-thinking financial institution, Infinity Trust Mortgage Bank remains engaged in developing innovative products that address the changing needs of customers and contribute to the growth of the mortgage finance sector in Nigeria and beyond,” the bank emphasized.

For more information on the bank’s award-winning services, interested members of the public can visit www.infinitytrustmortgagebank.com or contact the Corporate Communications team.

This recognition not only cements Infinity Trust Mortgage Bank’s place among top service-oriented institutions in the region but also serves as a benchmark for excellence in Nigeria’s evolving financial landscape.